I want to love this app, but the developers have abandoned it
I bought this app as an IT pro better than a year and a half ago. There has been one small update in that time that squashed a bug. No feature updates have happened at all.
The fact of the matter is – this app is obviously aimed at IT Professionals and it is just severely lacking on the features that we need. I love it for just standard unlocking of accounts and changing passwords, but beyond that, I’m still having to maintain a Windows VM just so I can bounce into AD to check/change groups, search for machines, etc.
So just know what you are getting into. You are paying $10 to be able to unlock users and reset passwords. I really hope that the developers re-evaluate and add some much-needed features. This tool could be a must buy for entire IT departments with a little refinement.
mindlab about AD HelpDesk